Friday, June 6, 2008

OPERATIONS


CPCNRI - Cost Processing Center For Nri Customers :


> Cpcnri deals with the all operations releated to Nri customer
> Three Departments are be clasiffied with Cpcnri i.e.,

1.CPCNRI -> Account Opening
2.CPCNRI -> Transactions
3.CPCNRI -> FCRM


1.CPCNRI -> Account Opening : This dept deals with the a.c opening process of the Nri Customers.

2.CPCNRI -> Transactions : This dept deals with the post a.c opening process of the Nri Customers. (like from A.c activation to Address Change to Fds and Fcnrs opening and so on.... )

3.CPCNRI -> FCRM : This dept deals with the online request of the Nri customers directly through customer and vide call center.

!! ....We will be discussing more about each dept in details in further posts.... !!

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